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Knowledge base
To offer a Wonderbox Connect (3)
HOW DOES IT WORK ? (3)
What is Wonderbox Connect ?
Instructions for use:
What if it doesn't fit?
PURCHASE ON WONDERBOX-CONNECT.COM (7)
Payment
Tracking an order
I have not received a confirmation of my order. Is my order validated?
View all 7
PURCHASE IN STORE (2)
List of our retailers
Returns
WONDERBOX CONNECT - INSTRUCTIONS FOR USE (4)
MATCHS (6)
Book your match/event
How many places am I entitled to?
Can I choose my placement ?
View all 6
PARCS (2)
Why are some dates not available ?
My tickets are not available for download
SHOWS (2)
Can I choose my placement?
My tickets are not available for download
EXCHANGE (1)
I haven't used all my credit
DURATION OF VALIDITY (1)
VALIDITY AND EXTENSION (7)
How do I know how long my offer is valid?
How to extend the validity period?
Why isn't the extension available on my giftset ?
View all 7
NO CONNECTION (3)
YOUR BOX IS NOT ACTIVE : WHAT DOES THAT MEAN ? (1)
Why is my giftset not actived?
STEP 1: CHECK THE TIMEFRAME OF YOUR PURCHASE (1)
My giftset was recently purchased
ERROR MESSAGE (2)
I logged in but got an error message
My gift voucher number is wrong
CONTACT US (1)
GET HELP (1)
Contact us
Find the instructions for your Park box (1)
Tick'nBox Disneyland: frequently asked questions from our customers (9)
How do I choose which park to visit ?
I would like to book an extra day
Can I cancel my reservation?
View all 9